Ways to shop
All items are Subject to availability.
For this type of order unfortunately we do not offer a return policy unless the bale is returned unopened in its original packaging. Bales are a more profitable way of buying as you pay much less for your products. We aim to provide Grade A stock but please allow 10% for grade B simply due to human error when grading.
If you require the best stock highly tailored for your business, we would recommend visiting our warehouse or booking in for a personal video hand-pick. Our appointments tend to book up fast, especially when new deliveries arrive. We replenish stock throughout the week and only ever allow one business at a time to create the best experience possible and with video hand-pick you will be given a dedicated member of staff to show you all the categories you require. Once all items have left the warehouse, they are non-refundable/returnable.
Online Category Orders:
We pride ourselves on curating the best orders when purchasing from our Pick 'N' Mix section, but again if for whatever reason you're unhappy with what you've received, we operate a FULL return policy on these for the rare occasion you're not happy.